Samsung Galaxy Fold - What's Actually Causing The Break?

  • Publicado em 19 Abr 2019
  • The Samsung Galaxy Fold is the hottest thing in tech right now. Some reviewers are experiencing problems. Jon Rettinger and I discuss the durability of the Galaxy Fold and some of the potential causes of the broken Samsung Galaxy Fold phones.
    Jon Rettinger -
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    Email questions to will [at] lewlater dot com
  • Ciência e tecnologiaCiência e tecnologia

Comentários • 4 322

  • Lew Later
    Lew Later  4 meses atrás +1592

    Would you drop $2000 on this device after seeing these stories emerge?

    • Reclusive Podcast
      Reclusive Podcast Mês atrás

      No way, I am more than happy with a budget phone that can pretty much satisfy all my digital needs. By the way, I love your show man. Love Willie Du. Love from Kolkata, India. God bless all of you working at lew later and unbox therapy.

    • Somebody once told me
      Somebody once told me 2 meses atrás

      It's a gimmicky 1st gen folding phone, it's gonna lose it value in couple month. Probably gonna snatch one if the price drop is reasonable

    • Shashank Mishra
      Shashank Mishra 3 meses atrás

      Oh yes, until they become too mean like Apple someday. They're really quite brave (or fools) with all their implementations of innovations here but at least they seemed determined about it. I basically respect them for this unfolding phone they showed us all for real, where we somewhat got some real ideas about what the future phones might look like. I really hope Galaxy Fold retails soon even though I am not gonna buy their first two iterations of folding phones for sure!

    • Jonathan Ayers Photography
      Jonathan Ayers Photography 3 meses atrás

      Not a chance.

    • Keepmguessin
      Keepmguessin 3 meses atrás

      If the next one is ip68 or better yes. If not, HELL-TO-THA-NAW!

  • Lazy Gamer
    Lazy Gamer 4 dias atrás

    Sup homie

  • Bryan Weber
    Bryan Weber 3 meses atrás

    wait a second i paid two thousand dollars for a phone and it falls apart and im told its because i pulled off the screen protector and its my fault? so the two thousand dollar phone is being held together by a sticker? NO. samsung. fix it.

  • Shashank Mishra
    Shashank Mishra 3 meses atrás

    To me it looks more like some tiny internal metal part breaking loose off the mainframe accidentally: just beneath that ever so soft screen! Also it could very possibly be a lump on the battery (just saying). I own an S9 plus here in India because I have loved Samsung since the day they brought their folding tech into play with the 'note edge' and they have just improved over time at it. I think they really should provide their snapdragon version of flagships globally. I skipped the S10 SOLELY for this reason, and might as well buy the OP7 pro. We're paying full bucks afterall so indeed we want full value as well. I feel somewhat like 'underprivileged for no reason bcz I am somewhat forced to use exynos over snapdragon and Lew I absolutely love the way you speak out to us, great job man, keep it up!

  • Aditya P
    Aditya P 3 meses atrás

    soo much talk man. Re-repeating all that is said before

  • Keepmguessin
    Keepmguessin 3 meses atrás

    My question is, why is there a notch on the big screen... there's no need for a notch. And if the ne galaxy note 10 is going to have in screen fingerprint scanner, then this should also. Flagship means It should have latest tech, and it's a luxury. Complaining about the cost in a luxury item is like saying millionaires should have to share their wealth just because others are poor.

  • Itsnot mine
    Itsnot mine 3 meses atrás

    I love my boy lew's videos

  • Charles Gore
    Charles Gore 3 meses atrás

    First off, the hot coffee thing was hot enough to cause that old woman 3rd degree burns and she had to have skin grafting because the coffee was served at 190 degrees, way hotter than anyone could physically drink without causing serious harm. McDonald's bashed her to cover themselves, seriously don't talk that down

  • Jeff Bradford
    Jeff Bradford 3 meses atrás

    There’s nothing more satisfying then to pull the plastic covering off the screen of a new phone. That’s the first thing 99% of consumers do when they get a new phone. It’s not consumer error if the company doesn’t tell us not to take that film off. Unless they state it from the start every regular person will pull that film off and BAM dead screen. But that’s just my two cents

  • Jeff Bradford
    Jeff Bradford 3 meses atrás

    There’s nothing more satisfying then to pull the plastic covering off the screen of a new phone. That’s the first thing 99% of consumers do when they get a new phone. It’s not consumer error if the company doesn’t tell us not to take that film off. Unless they state it from the start every regular person will pull that film off and BAM dead screen. But that’s just my two cents

  • 罗桐
    罗桐 3 meses atrás


  • Samuel Avery-Quinn
    Samuel Avery-Quinn 3 meses atrás

    And as of yesterday, even Mr.Mobile's review unit has developed a foreign-object-intrusion buldge under the fold's screen.

  • s lewins
    s lewins 3 meses atrás


  • M Krieg
    M Krieg 3 meses atrás

    this could have been a true test. Send out 40 phones and see what happens. You guys are very mindful of tech BUT y'all also are a controlled test group of average people with natural curiosity. some may be clumsy, some may have super active lifestyles, some more laid back. I think this was a great test.

  • Shane P.
    Shane P. 3 meses atrás

    Sponsored by Perrier- 'shit water'

  • Miras Z
    Miras Z 3 meses atrás +1

    Huawei Mate X lets wait for this one looks much better then samsung

  • David Desrosiers
    David Desrosiers 3 meses atrás

    So, it's a great phone, if you live in a clean room. Yeah, I'm gonna drop two grand on that, uh, huh.

  • Hanzo
    Hanzo 3 meses atrás

    Nefarious. Nefarious. Nefarious. I hate the word nefarious

  • Allin7days
    Allin7days 3 meses atrás

    FIRST PROBLEM SOLUTION: Forget about the warning message. Samsung, just extend the outer film all the way around "under" the bazel. If people don't see the edge, they won't peel it. Fool proof it!!! You're welcome, Samsung. Please send the reward Lew Later.

  • Costas Georgiou
    Costas Georgiou 3 meses atrás

    I still want this fold.

  • Robert Buchanan
    Robert Buchanan 3 meses atrás

    a lot of respect for honesty , clarity
    show good Character

  • Cassie
    Cassie 3 meses atrás


  • Dimitri Sanchez
    Dimitri Sanchez 3 meses atrás

    who is that clown?
    he opens mouth and the first thing he says is shit.

  • rotechs
    rotechs 3 meses atrás


  • Godless Melanisia
    Godless Melanisia 3 meses atrás

    Yeah, drop 2k to be a beta tester. No thanks.

  • Orlando Chavez
    Orlando Chavez 3 meses atrás +1

    Seeing Lew and Jon Rettinger discuss tech is like a dream come true!
    I LOVE Jon Rettinger - and - Lew/Unbox Therapy is my go-to tech review channel!

  • renee p
    renee p 3 meses atrás

    12:00 just realized he has a “Notch” haircut

  • Abdiel Sanchez-Gaud
    Abdiel Sanchez-Gaud 3 meses atrás

    Dieter and The Verge did it for the controversy. Having an issue like this would obviously give people a reason to talk.

  • black guy
    black guy 3 meses atrás +3

    but still... if the clay made it's way from to outside of the phone to the inside of it, that's a big problem.

  • Jay Kewalramani
    Jay Kewalramani 3 meses atrás

    The new type of finger print

  • TR3NCH
    TR3NCH 3 meses atrás +2

    There's dust flying around in the air and it'll accumulate in the hinge. Game Over!!!

  • TR3NCH
    TR3NCH 3 meses atrás

    Peanut butter sandwiches...

    ROBERT FRIEND 3 meses atrás


  • ke ne
    ke ne 3 meses atrás

    Why does Jon have a notch haircut?

  • Joel Diaz
    Joel Diaz 3 meses atrás

    1st gen or not, the fact that it breaks that easily just for peeling off the screen protector, after paying 2k for it??? Sorry I just cant defend Samsung for that one. And I'm a fan. I'm on my 3rd samsung phone. My opinion is, this device was rushed and I don't blame people like mkbhd for peeling off the screen protector.

  • Tony Davies
    Tony Davies 3 meses atrás

    Moral of the Story .. Stick it in a Vacuum sealed bag and never take it out for fear of fluff , clay or another other substance creeping in the gaps ! hehe it will be like The Boy in a bubble, unable to come out in the real world becasue just a cold will kill him !

  • Oneness100
    Oneness100 3 meses atrás

    Take your Fold to the Beach and spend a day using your phone around sand and see how long it takes before it has a problem.

  • Tim Bo
    Tim Bo 3 meses atrás

    Please buy a gallon freezer bag to protect your $2000 device.

  • Makaveli
    Makaveli 3 meses atrás


  • Robert P
    Robert P 3 meses atrás +6

    The Verge taking ownership of a mistake is a big thing...…for The Verge.

  • steve amies
    steve amies 3 meses atrás

    What's with the Mic you gonna suck it?

  • AJ
    AJ 3 meses atrás

    The guest has the Apple hair cut

  • Mostafa Khavasi
    Mostafa Khavasi 3 meses atrás

    What kind of smart watch is Lew wearing?

  • Anonymous
    Anonymous 3 meses atrás +2

    There's a notch on his head 🤣🤣

  • Depressed Sauce
    Depressed Sauce 3 meses atrás

    It needs. S-pen

  • Johan Bouwer
    Johan Bouwer 3 meses atrás

    What about people that work in dirty environments? Does that mean Samsung will lose that part of the market wirh folding phones?

  • superkallefrageliste
    superkallefrageliste 3 meses atrás

    Buying a device that is kinda cool, but generally extremely fragile, like EXTREMLY. I mean no matter the tech, if I stuff that phone into my pockets and ANYTHING could potentially break it, not scratch ... no straight up kill it. The other thing, I personally don't stand the feeling of that protective layer that has to cover the screen to keep it "save?", and that is a glued on layer... with time 100% wear off If you use the phone. AND THE FACT THAT YOU CAN EASYLIE STRIPP OFF A PIECE OF CHEAP LAYER AND IT ALL BREAKS .... common seriously? The price tag, the feel of the screen, the extreme fragile ness of the screen/hinge thing, not closing flat (looks so stupid once its folded because our the gap on the hinge side) .... far from being a finished product. Not worth the money if you want a device that is designed to be used IRL and not in a lab.......

    IXLATFILM 3 meses atrás

    need to run some lapel mics so you do not have the big mics in the way

  • Mad Max
    Mad Max 3 meses atrás +1

    Correct me if I'm wrong..,this is not the way they discuss this issue if this happens to be apple.

  • Alejandro Bello
    Alejandro Bello 3 meses atrás

    So basically you are paying 2k for a mass production prototype..

  • Arrow2YourKnee
    Arrow2YourKnee 3 meses atrás +1

    How many smartphones have you seen that allow small stuff from your pockets creep behind the screen till now? and how do you blame the user for such a design flaw?

    • Arrow2YourKnee
      Arrow2YourKnee 3 meses atrás

      @jahl3al Brown I agree, but there's a big difference between innovative imperfection and flawed design

    • jahl3al Brown
      jahl3al Brown 3 meses atrás

      Nothing is perfect the first time

    • Arrow2YourKnee
      Arrow2YourKnee 3 meses atrás

      @jahl3al Brown innovative features are hardly an excuse for bad design.

    • jahl3al Brown
      jahl3al Brown 3 meses atrás

      How many smartphone have you seen that has a 'SCREEN' that can fold up until now??

  • Tighe Matthew
    Tighe Matthew 3 meses atrás

    Clay gate 99.9% user error

  • kyle dickhaut
    kyle dickhaut 3 meses atrás

    That is very interesting that a small peace of clay/debris can get into the phone. And to add to your discussion about getting stuff in your pocket. I work in construction and I get little pebbles in my pockets all the time! Knowing that something small can kill a phone makes me not want to get this phone!

  • Paul Gabriel A. Caronan
    Paul Gabriel A. Caronan 3 meses atrás

    But, why would you still believe The Verge? Have they ever been credible recently?

  • Paulo Christeus Taduran
    Paulo Christeus Taduran 3 meses atrás

    The headline on that article should've been typed in like: "Modeling Clay could get through the hinge"

  • Vitru Beats
    Vitru Beats 3 meses atrás

    How much is Samsung paying you to deliver this easy going blaming it on the clay stuff. It costs 2000 dollars, if clay can enter the cogs. Dust certainly will, and it shall rape this device within weeks. Be more critical and give advise as you did in the past. This is not yet ready for consumer market. Only thing that’s a step forward is the folding screen. All the rest is several steps backwards. Good thing Samsung is delaying the launch to address these issues. I really wanted to buy this, but I’m really sceptical now.

  • Scrubgamer
    Scrubgamer 3 meses atrás

    Me with a Note 9 in my pocket carefree: *Laughs in poor person

  • Super Hans ✅
    Super Hans ✅ 3 meses atrás

    how much makeup do you wear?

  • Aaron
    Aaron 3 meses atrás

    So pretty much users or reviewers are blaming Samsung for faults in this product when in reality most, if not all, of these problems were from user negligence?

  • Andrew Sullivan
    Andrew Sullivan 3 meses atrás

    There is no statement from Samsung on the broken Fold that may have had clay work its way inside, and until they do, I don't believe it's clay in there. I think it's something like a small piece of rock or lint from a pocket.
    One way or another tho, the fact that it's literally so easy for something to get inside of the hinge mechanism, rendering the device essentially useless, is EXTREMELY alarming to me.

  • Street Skater 66
    Street Skater 66 3 meses atrás

    £2000 and a plastic screen? Nasty.
    I would never buy one.

  • Tanay1 Mitra
    Tanay1 Mitra 3 meses atrás

    u should use a portable small mic

    FFZ EFFeCTZ 3 meses atrás

    Stop sucking Samsung’s dick, it’s a flawed rushed product and it deserves to be delayed and fixed and be more physically resistant

    LIMITLESS SHARING 3 meses atrás

    That guy has a notch on his head

  • Some Random Dude
    Some Random Dude 3 meses atrás

    Why does Jon have a notch haircut?

  • Dustin Gliko
    Dustin Gliko 3 meses atrás

    City folks with ADD can have any demand for a product directly implanted into their brain. Human see, Human do at its finest. Just look at all the half assed shit like Netflix Originals that the Lemmings slurp up like the last ounces of food available before death by starvation. Good thing convenience and entertainment has canceled out any viable life skills lemmings will need to survive if the tit stops producing laziness...

  • Christopher Smith
    Christopher Smith 3 meses atrás

    The problem is without being able to put a case over the hinge due to the design, that issue with dirt, pebbles, lint, anything, getting stuck to the back and working its way to BEHIND THE DARN SCREEN absolutely will be a prevalent issue over time. It happened within a couple days with the Verge's unit. Yeah we aren't using clay but there is just no way to protect this thing and you cannot expect every person who buys this phone to baby it to the point that you have to thoroughly wipe off the hinge before opening it each time you take it out of your pocket. It just seems nuts that Samsung couldn't come up with a better hinge design than allowing you to get direct access to behind the screen through the hinge. That is insane to me.

  • Vertex Soarer
    Vertex Soarer 3 meses atrás

    GARBAGE phone. *Warning* to others: do not buy this trash!!! Unless you want a broken phone.

  • Tina Bee
    Tina Bee 3 meses atrás

    Phones this expensive shouldn't break this easily. Random things from my pocket or other surfaces shouldn't cause weird distortions.

  • Alfred Montaner
    Alfred Montaner 3 meses atrás +1

    Don't think Samsung is going to give free phones to you guys in the future.😂

  • Unauthorized
    Unauthorized 3 meses atrás

    It's because the developers forgot how people like to put the phone in their pockets and the pocket is crushing the screen gap.
    I'd rather buy a laptop.

  • michael palmisano
    michael palmisano 3 meses atrás

    Clay a grain of sand pocket or lint whatever comes first

  • Montgomery Kern
    Montgomery Kern 3 meses atrás

    Shit design, that’s what caused the screen to break. Simple as that.

  • riley jennex
    riley jennex 3 meses atrás

    You guys are whacked . Phone nuts .

  • John a
    John a 3 meses atrás

    How big is that microphone.